Terms & Conditions

By creating an account, booking a ticket or hosting a party, you accept these terms. If you don't agree with them, please don't use Nili.

Parties on Nili are organised and run by their hosts, not by us. We provide the platform: listings, ticketing, payments, door check-in and the tools for guests to connect. The host is responsible for the event itself.

• You must be at least 18 years old to create an account or book a ticket.
• Some parties have a higher age limit, a dress code or other entry rules. These are shown on the party page and the host can enforce them at the door.
• Carry a valid government photo ID to every party. The name on it should match your Nili account or the ticket you hold.
• You can't use Nili if we've closed your account before, or if the law doesn't allow you to.

• Use your real name and keep your email and phone number up to date. Tickets, receipts and refund updates are sent to them.
• One person, one guest account. Don't create accounts for other people or share your login.
• You're responsible for what happens on your account. If you think someone else has got into it, change your password and write to us straight away.
• Host, door staff and admin accounts run parties and can't book tickets. If you also want to go to parties, use a separate guest account.
• You can download your data or delete your account from Settings.

A booking is confirmed once the payment succeeds (or straight away for free parties) and your ticket appears in your account. Until then, nothing is reserved for you.

• You can hold one booking per party. A booking can include several tickets, or tiers that admit more than one person, such as a couple ticket. One QR code checks in everyone on the booking.
• Invite-only parties need the host to approve your request first, and an invite is for one person.
• Private parties need the access code from the host.
• Prices, tiers, quantities and promo codes are set by the host. A promo code can have limits and may run out while you're paying.
• If a party sells out or is cancelled while you're paying, we cancel that part of the order and refund it automatically.
• Tickets stay on sale until the doors close, 2 hours after the party ends.

• Doors open for scanning up to 2 hours before the start and close 2 hours after the party ends.
• The host and their door staff decide who comes in. They can refuse or remove anyone who breaks the party's stated rules, has no valid ID, is too intoxicated, puts others at risk, or when the venue has reached a safe capacity.
• If you're refused entry or removed for breaking the party's rules or these terms, you aren't owed a refund.
• Follow the venue's rules and the instructions of the host, staff and security. Venues may search bags.

A host may describe extra refund terms on their party page. Where they're more generous than this section, the host's terms apply. Nothing here limits your rights under Indian consumer law.

• Prices are in Indian rupees (₹) and are shown before you pay, including any convenience fee and the GST on that fee. The convenience fee is a percentage of each ticket's price, between a minimum and a maximum per ticket, and free tickets have none. Some hosts cover the fee themselves, and then you pay the ticket price only.
• Payments are processed by Razorpay. We don't see or store your full card, UPI or bank details.
• Paying for a party you're already booked into, or a party that sold out while you paid, is refunded automatically.
• At parties with in-app bar service, orders go on your tab and you pay the bill the venue sends, in the app or at the counter. Food and drink are sold by the venue, not by Nili.
• Before your first alcoholic drink at a party you confirm you're of legal drinking age, and the venue may check your ID. Any service charge on the menu is optional: you can remove it from your bill in the app.
• If the venue changes your bar bill while you're paying it, or a bill gets paid twice, that payment is refunded in full to the way you paid, automatically.

If you list a party on Nili, you also agree that:

• Your listing is accurate: date, times, venue, address, prices, age limit, dress code, refund terms and anything else guests need to know. Every party is reviewed before it goes live, and we can send it back or take it down.
• You have the right to hold the event at the venue, with every licence, permission and permit it needs (including for alcohol, music and capacity), and you follow the law, including on safety, age limits and taxes.
• You honour every valid ticket issued through Nili, check guests in with the app, and don't let in more people than your stated capacity.
• You set a fair cancellation fee and decide refund requests promptly and in good faith. If you cancel the party, every guest is refunded in full.
• You treat guests' details (names, emails, phone numbers) as confidential and use them only to run your party, never for unrelated marketing or to sell.
• You're responsible for your door staff and for anyone you add as staff in the app.
• You'll cover claims, costs and losses that arise because your event or your listing broke the law or these terms.

When a host turns on the guest list, guests with a ticket can see who else is going and poke each other. When two people poke each other, they can chat one to one. You can hide yourself from guest lists at any time in Settings; while hidden, you don't see others either.

Meeting people is optional and should always be safe and consensual. Follow the Community Guidelines, block anyone who makes you uncomfortable, and take care when meeting someone in person. We don't run background checks on users.

You keep ownership of what you add to Nili: your profile, photos, messages, party listings and posters. You give us a non-exclusive, royalty-free licence to host, display and share that content as needed to run Nili, for example showing a party poster on the events page. The licence ends when you delete the content or your account, except where we must keep it by law or it has already been shared with others, such as messages someone has received.

Only post what you have the right to share. We can remove content that breaks these terms or the Community Guidelines, or that we're required to remove by law.

• Harass, threaten, stalk or abuse anyone, or share someone's personal information without their consent.
• Pretend to be someone else, or give false details to book, host or get in.
• Resell, counterfeit, copy or misuse tickets or QR codes.
• List fake, misleading or unlawful events, or use Nili to sell anything other than real tickets.
• Send spam, scams, phishing links or unsolicited promotion.
• Scrape, copy or collect other users' data, or use bots to book tickets.
• Interfere with Nili's security, get around its limits, or try to get into accounts or data that aren't yours.
• Use Nili for anything illegal, including selling drugs or arranging anything unlawful at a party.

We can warn you, remove content, cancel listings, limit features or suspend or close your account if you break these terms or the Community Guidelines, if we're required to by law, or to protect other people. Where we can, we tell you why and give you a chance to respond. If we close your account for reasons that aren't your fault, we refund tickets for parties that haven't happened yet.

You can delete your account from Settings. While you hold tickets for upcoming parties or host one, cancel or send those first, so nobody loses a ticket or a party by accident. Hosts can delete their account once every payout we owe them has been paid.

Nili is provided as it is and as available. We work to keep it running and accurate, but we can't promise it will always be available or free of errors. Events are run by their hosts: we don't control and aren't responsible for the venue, the line-up, the music, the crowd, food and drink, or anything that happens at a party. Line-ups and details can change; check the party page before you go.

To the extent the law allows, we aren't liable for indirect or consequential losses, such as lost profits, travel costs or missed plans, and our total liability to you for any claim is limited to the amount you paid through Nili for the booking the claim is about. Nothing in these terms limits liability that can't be limited by law, including for fraud or for death or personal injury caused by negligence.

These terms are governed by the laws of India. If something goes wrong, contact us first: most problems can be fixed quickly. Disputes that can't be resolved that way are subject to the courts of Mumbai, Maharashtra, without affecting your right to approach a consumer commission.

We may update these terms as Nili changes or the law requires. We'll change the date at the top, and for significant changes we'll tell you in the app or by email before they apply. If you keep using Nili after a change, you accept the new terms.

Questions or complaints about these pages, your account or a booking can go to support@niliparty.app.

Grievance Officer, grievance@niliparty.app. We acknowledge complaints within 24 hours and aim to resolve them within 15 days.

Nili.

For safety concerns about a person or a party, write to safety@niliparty.app.